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Application Support Agent (SANTE RASFF)

Brussels, Brussels

At Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.
Axians. The best of ICT with a human touch. 
 
Why Join Axians European Institutions' Team? 

Multicultural Environment 🌍: You will work alongside professionals from all over the world, fostering a diverse and enriching workplace. 
Diverse Projects 📝: Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions. 
Skill Development 🚀: Work in a knowledge-driven environment where you'll continually develop both technical and professional skills through exposure to complex projects. 
Long-term Opportunities 🏆: Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale. 
Contributing to European Initiatives 🏛️: Make a meaningful impact on regional and global challenges. 


We are seeking an Application Support Agent  to join our team in Brussels. 
 
Project’s Introduction: 

  • The European Commission has awarded a large framework contract to AI4, a consortium composed of the following IT companies: Intrasoft International, Cronos and Atos. AI4 helps the European Commission to achieve its objectives by providing services. The team is operating in NearSite in offices located in Brussels.
    You will be part of the external RASFF/AAC team at the Directorate General for Health and Food Safety (DG SANTE). Within DG SANTE's portfolio, you will be responsible for tasks of following systems:
    RASFF – AAC AA system (Rapid Alert System for Food and Feed and Administrative Assistance & Cooperation System);
    AAC FF (Administrative Assistance & Cooperation System for Food Fraud);

 
Responsibilities: 

  • Administrative Support: You will support the Commission's officials in their daily work by helping them extract and treat data from the systems. You will help the users of the systems with questions or issues they might have and you will be required to communicate/attend meetings with officials from other DGs to support their work when the systems are used.

  • Data Analysis: You will work within the RASFF Team and the Food Fraud Team, helping with the analysis of cases/notifications, you will create reports, do traceability exercises along the supply/food chain and present the findings of your work;

  • Trainings: you will provide training and assistance of the application to the Member States and European Commission's officials. Travelling might be required.

  • Stand-by: You will be on call for a maximum of 1 week per month outside working hours to inform countries involved in case of Food Safety Alert with Risk to Public Health.

 

Knowledge and Skills: 

Soft Skills:

  • Team player;

  • Strong analytical skills;

  • Eager to learn;

  • Critical thinking;

  • Good communication skills.

Profile:
  • Languages: English (must). Other EU language is a plus;

  • Work experience in the fraud or investigation area is a plus;

  • Strong proficiency working with web browsers, web based tools and social media tools;

  • Proven ability to analyse, interpret, and communicate fraud threats and trends effectively.

 
Other Requirements: 

  • EU Citizenship. 

  • Resident or available to relocate to Brussels. 


Ready to embark on an exciting journey with us? 
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to recruitment.axianslux@axians.com with the subject RASFF.PM.


 

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