At Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024. 
Axians. The best of ICT with a human touch. 
 
Why Join Axians European Institutions' Team? 
Multicultural Environment 🌍: You will work alongside professionals from all over the world, fostering a diverse and enriching workplace. 
Diverse Projects 📝: Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions. 
Skill Development 🚀: Work in a knowledge-driven environment where you'll continually develop both technical and professional skills through exposure to complex projects. 
Long-term Opportunities 🏆: Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale. 
Contributing to European Initiatives 🏛️: Make a meaningful impact on regional and global challenges. 

We are seeking a ServiceNow Administrator to join our team in Portugal. 

Requirements:
•       Minimum 2-3 years hands-on experience with ServiceNow
•       Proven experience in implementing solutions on ITSM module
•       Familiar with Agile/Scrum frameworks 
•       Knowledge of ITIL frameworks and enterprise service management practices
•       Proficiency in English (minimum C1)
•       Excellent communication skills

Certification:
•    Mandatory
      o    CSA (ServiceNow Certified System Administrator)
•    Appreciated 
     o    CAD (ServiceNow Certified Application Developer)
     o    CIS-ITSM (Certified Implementation Specialist - IT Service Management)
     o    CIS-CSM (Certified Implementation Specialist – Customer Service Management)

Responsibilities:
Operations
•    Day-to-day management of the running ServiceNow platform including 1st and 2nd and line user administration and configuration activities.
•    Creating and maintaining corresponding technical documentation.
Maintenance
•    Define an upgrade process and perform twice-yearly platform upgrades, following the ServiceNow release cycle. 
•    Implement Automated Testing for changes and upgrades. 
•    Development of stories with low complexity.


Ready to embark on an exciting journey with us? 
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to recruitment.axianslux@axians.com with the subject SNA.ER